Not able to sign for the delivery?

You weren't on location or at home to sign?

Luckily, our logistic partners have a pragmatic and simple solution for this situation.

If our logistic partner tried to deliver your order without any result, they will leave you a delivery card informing you about the event. On this card, they inform you about a planned redelivery date, or provide you with contact information for planning a different date or address. This way, you're sure you'll always be able to receive your order.

In case you missed your delivery and did not receive any note or card, feel free to contact our customer service for further assistance.